CrewHU
Crewhu is a customer satisfaction (CSAT), employee recognition, and gamification platform built for managed service providers (MSPs). It collects customer feedback after service tickets, gamifies team KPIs with leaderboards and rewards, and helps MSPs improve their online reviews and reputation.
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Software
Customer Surveys / CSAT
Automated one-click customer satisfaction (CSAT) surveys triggered after service tickets close, capturing feedback and NPS-style ratings.
Gamification
Turns team KPIs and metrics into games, contests, and leaderboards to drive technician engagement and performance.
Integrations
Connectors to MSP tools such as ConnectWise and Kaseya PSA/RMM platforms to pull metrics and survey triggers.
Online Reputation
Converts positive customer feedback into public reviews to improve the MSP's online reputation.
Recognition & Rewards
Peer and manager recognition with a points-based rewards store to celebrate a job well done.