MSPortal
MSPortal (msportal.ai) is an AI-powered client portal platform for managed service providers (MSPs). It pulls projects, tickets, invoices, contracts, devices and users from the MSP's existing PSA, RMM, backup and security tools into one white-labeled portal, with AI-assisted quarterly business reviews, reports and client meeting agendas. It was a Silver Sponsor at Kaseya Connect Europe.
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Software
Client Portal
White-labeled portal where an MSP's clients see their own projects, open tickets, invoices, contracts, devices and users in the MSP's brand.
Compliance and Reporting
Compliance dashboards and AI-generated reporting that syncs data from the connected MSP stack.
Meeting Agendas
AI-drafted client meeting agendas built from the client's open tickets, active projects, renewals and escalations.
Report Builder / QBR Reports
Drag-and-drop report templates that auto-generate quarterly business reviews from connected tools, saved and re-run per client each quarter.
Ticketing
Live ticket queue with priority, ownership and AI summaries, plus a client-facing view of their own tickets.
vCIO Tools and Planner
Client roadmap with recommendations, planned work, budgets and timelines to review with the client.