ServiceNow
ServiceNow (NYSE: NOW) is a US-based enterprise software company that provides a cloud platform for digitising and automating workflows across IT, employee, customer and security functions. Its products are sold to large enterprises and government agencies worldwide, covering IT service management, IT operations management, HR service delivery, customer service management and low-code application development.
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Software
App Engine
Low-code development environment for building custom workflow applications on the ServiceNow platform.
HR Service Delivery
Employee case management, onboarding and self-service HR portal applications.
IT Operations Management (ITOM)
Discovery, service mapping, event management and AIOps for hybrid cloud infrastructure.
IT Service Management (ITSM)
Service desk, incident, problem, change and request management for enterprise IT teams.
Security Operations (SecOps)
Security incident response and vulnerability response workflows integrated with IT operations.
ServiceNow AI Platform (Now Platform)
Cloud platform that underpins all ServiceNow applications, providing workflow automation, data models, integrations and AI capabilities.